Stakeholder Engagement (11101)

Available teaching periods	Delivery mode	Location
View teaching periods	On-campus	Bruce, 91看片神器
0.125	3	Faculty Of Arts And Design
School Of Arts And Communications	Level 2 - Undergraduate Intermediate Unit	Band 2 2021 (Commenced Before 1 Jan 2021) Band 4 2021 (Commenced After 1 Jan 2021) Band 4 2021 (Commenced After 1 Jan Social Work_Exclude 0905)

Introduction

In this unit you will explore the art of relationship building with stakeholders, including appraisals of partnership formation, analysing undercurrents, and assessing opportunities and threats. You will review various stakeholder engagement frameworks and learn how to manage relationships through strong rapport and enhanced working processes. A review of communication techniques, including resolving conflict and managing expectations, is also undertaken where you will learn how to assess human interaction with key stakeholders and within complex organisations.

Learning outcomes

After successful completion of this unit, students will be able to:
1. Build productive and trusting relationships with stakeholders by establishing rapport and managing expectations;
2. Analyse and evaluate opportunities and threats in relationships with stakeholders, and construct effective solutions; and
3. Execute successful communication strategies, selling, negotiation and presentation techniques with key stakeholders.

Graduate attributes

1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - take pride in their professional and personal integrity
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - make creative use of technology in their learning and professional lives
2. UC graduates are global citizens - think globally about issues in their profession
2. UC graduates are global citizens - understand issues in their profession from the perspective of other cultures
3. UC graduates are lifelong learners - adapt to complexity, ambiguity and change by being flexible and keen to engage with new ideas
3. UC graduates are lifelong learners - be self-aware
3. UC graduates are lifelong learners - evaluate and adopt new technology
3. UC graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development
4. UC graduates are able to demonstrate Aboriginal and Torres Strait Islander ways of knowing, being and doing - apply their knowledge to working with Indigenous Australians in socially just ways
4. UC graduates are able to demonstrate Aboriginal and Torres Strait Islander ways of knowing, being and doing - communicate and engage with Indigenous Australians in ethical and culturally respectful ways

Prerequisites

Must have passed 24 credit points.

Corequisites

None.

Incompatible units

None.

Equivalent units

9018 Agency-Client Relationships.

Assumed knowledge

None.

Availability

Availability for enrolment in 2026 is subject to change and may not be confirmed until closer to the teaching start date.

Year	Location	Teaching period	Teaching start date	Delivery mode	Unit convener
2025	Bruce, 91看片神器	Semester 2	28 July 2025	On-campus	Ms Prue Robson
2026	Bruce, 91看片神器	Semester 2	10 August 2026	On-campus	Ms Prue Robson

Timetable

The information provided should be used as a guide only. Timetables may not be finalised until week 2 of the teaching period and are subject to change. Search for the unit timetable.

Resources

Required texts

Students will need to purchase the case course pack from Harvard Business Review in order to complete the assessments in this unit. The course pack will provide the specific cases we will work on each week in workshops along with some additional readings about learning with and discussing cases. The course pack will be needed to successfully complete Assignment 1 and Assignment 2. A link to purchase the case course pack will be provided on Canvas.

Additional readings will be listed on the UC Learn (Canvas) site and are available from the library via the Reading List link on Canvas.

Assessment requirements

Submission of assessment items

Extensions & Late submissions

Artificial Intelligence

Students are permitted to use generative artificial intelligence (GenAI) as indicated in the assessment instructions on UCLearn (Canvas) for this unit.

GenAI may only be used in authorised ways when completing assessments at UC. This means that GenAI can only be used for an assessment when:

the Unit Convener has authorised GenAI use for that assessment
the student uses GenAI in the way that the assessment instructions allow
the student fully acknowledges their use of GenAI, with proper citations, references and a GenAI Acknowledgement Statement in line with the assessment instructions.

Where the assessment instructions do not specifically state that GenAI may be used and how, then its use is not permitted for that assessment. Students must still provide the required GenAI Acknowledgement Statement to indicate whether GenAI has or has not been used in the preparation of the assessment. If unsure, students should seek advice from the Unit Convener.

The Library Guide provides further information, including how to reference GenAI.

Special assessment requirements

Attendance at the simulation workshop (Week 13, Thursday 23rd October, 3:30-7:30pm) is compulsory for all students. This session is critical for completing Assignment 3 and cannot be repeated due to software licensing restrictions. Failure to attend the simulation workshop will result in a zero grade for Assignment 3, which comprises 40% of your total unit grade. Exceptions to the simulation workshop requirement will only be granted for students with an approved extension application.

Academic integrity

Students must apply academic integrity in their learning and research activities at UC. This includes submitting authentic and original work for assessments and properly acknowledging any sources used.

Academic integrity involves the ethical, honest and responsible use, creation and sharing of information. It is critical to the quality of higher education. Our academic integrity values are honesty, trust, fairness, respect, responsibility and courage.

UC students have to complete the annually to learn about academic integrity and to understand the consequences of academic integrity breaches (or academic misconduct).

UC uses various strategies and systems, including detection software, to identify potential breaches of academic integrity. Suspected breaches may be investigated, and action can be taken when misconduct is found to have occurred.

Information is provided in the , , and 91看片神器 (Student Conduct) Rules 2023. For further advice, visit Study Skills.

Student responsibility

Participation requirements

Case Workshop Engagement This unit employs the case method of teaching, which relies on active student engagement in workshop discussions. While attendance and participation in weekly case workshops are not compulsory, they are strongly encouraged as essential components of your learning experience. The case method develops critical thinking, analytical skills, and professional communication abilities through collaborative discussion and analysis of real-world scenarios.

Students who do not regularly attend and engage in case workshops may find it difficult to successfully complete the unit, as the skills developed through case discussions are fundamental to achieving the unit learning outcomes and completing assessments effectively. The interactive nature of case learning means that both your learning and that of your classmates depends on consistent engagement and contribution to workshop discussions.

Attendance at the simulation workshop (Week 13, Thursday 23rd October, 3:30-7:30pm) is compulsory for all students. This session is critical for completing Assignment 3 and cannot be repeated due to software licensing restrictions. Failure to attend the simulation workshop will result in a zero grade for Assignment 3, which comprises 40% of your total unit grade. Exceptions to the simulation workshop requirement will only be granted for students with an approved extension application.

Required IT skills

Basic computer skills will be needed to complete the A3 Stakeholder Engagement Simulation. The simulation is run using an Internet browser. Full details will be provided on Canvas.

In-unit costs

In order to complete this unit, you will need to purchase the case course pack. The course pack will provide the specific cases we will work on each week and some additional readings about learning with and discussing cases. A link to purchase the case course pack will be provided on Canvas.

Work placement, internships or practicums

None

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91看片神器